Complaint or Appeal?

You can file a complaint (also called a "grievance") if you have a concern
about the quality of care or other services you get from a Medicare provider.
For example, you are not happy about the care you are getting from your
Medicare health plan or Medicare drug plan, doctor, hospital etc. You may
also file a grievance if you have a problem calling the plan or if you are unhappy
with the way a staff person at the plan treated you. But, if you have a complaint
about a plan's refusal to cover a service, supply, or prescription, you would
file an appeal.



Sincerely,
Tom Caress
760-413-9749
medicareplansdirect.net